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11 ans d'experience

Competences

Administrative support Customer service Data entry Record management Inventory tracking Email and calendar management Microsoft Office Google Workspace Social media management Online engagement Report preparation Scheduling Organization Problem solving Teamwork

Experience

Virtual Assistant

Solid Dominion Global Ltd

2023-01 - 2025-12

Managed company emails, customer enquiries and routine business communications, ensuring timely responses and high satisfaction. Processed website orders and coordinated deliveries, tracking fulfillment status and following up with logistics partners. Maintained digital files, records and inventory databases, improving data accessibility. Conducted basic online research and prepared concise reports for management. Supported scheduling reminders, task follow‑up and cross‑team coordination.

Social Media and Online Support

Solid Dominion Global Ltd

2023-01 - 2025-12

Managed brand activity on Instagram, Facebook and TikTok, creating and publishing content to boost visibility. Responded to online customer messages and comments, fostering engagement and loyalty. Assisted with skincare product promotions and coordinated digital marketing campaigns. Monitored analytics to adjust posting strategies and improve reach. Collaborated with the marketing team to align social media efforts with overall brand objectives.

Administrative Officer (NYSC)

Trust Field College

2022-01 - 2023-12

Prepared office budget reports and expense records, supporting financial transparency. Updated and maintained the school database, ensuring accurate student and staff information. Handled staff and parent correspondence professionally, improving communication flow. Organized confidential files and supported administrative systems, enhancing document retrieval efficiency.

Teaching Practice Student

Michael Okpara University of Agriculture, Umudike

2019-01 - 2019-12

Assisted lecturers with lesson planning and classroom coordination, contributing to effective teaching sessions. Supported academic records management and documentation, ensuring accurate student data. Engaged with students to provide additional assistance during practical sessions.

Customer Care & Inventory Support

Globus Supermarket

2017-01 - 2018-12

Provided front‑line customer care, handling enquiries and resolving issues promptly. Assisted with inventory management tasks, including stock tracking and order preparation. Coordinated with suppliers to ensure timely replenishment of goods.

Production Assistant

Vanguard Media Press

2014-01 - 2015-12

Supported production‑related activities as assigned, including material preparation and workflow coordination. Assisted the production team in meeting deadlines and maintaining quality standards.

Formation

B.Sc. Economics and Educational Management

Langues

English

fluent

Igbo

fluent

Yoruba

fluent

German

intermediate

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