Reception and Sales Colleague (Placemaker)

A propos du poste

Join the Places Leisure team as a Reception and Sales Colleague, also known as a 'Placemaker'. In this dynamic role, you will be the face of our community, creating a welcoming atmosphere and delivering exceptional service to both current and potential members.

Missions principales

• Provide excellent customer service and foster a warm, inclusive environment for all members.
• Manage daily operational tasks and reception duties with efficiency and professionalism.
• Build personalized relationships with clients to enhance their experience and loyalty.
• Utilize sales techniques and tools to promote our services and drive membership growth.
• Actively promote the benefits of physical activity and a healthy lifestyle to our community.

Profil recherché

• Customer-centric mindset with a passion for people and community building.
• Strong communication skills and a proactive approach to sales and engagement.
• Ability to thrive in a fast-paced, dynamic environment.
• Interest in health, fitness, and promoting an active lifestyle.

Competences requises

• Customer Service Excellence
• Sales & Negotiation Skills
• Operational Management
• Relationship Building
• Effective Communication

Ce que nous offrons

• Continuous professional training in customer service and sales.
• Opportunities to develop cross-functional skills such as lifeguarding and swimming instruction.
• Clear career progression pathways towards Assistant Manager or Placemaker Manager roles.